Quality Policy
It
is the policy of Attock Petroleum Limited to provide quality products and
services based on needs of our valued customers. We approach the challenge of
getting customer satisfaction and loyalty by focusing on two way communication,
unparalleled performance, training, learning from our group experiences and
those of others, to foster continuous improvement culture in all functions of
organization.
To
further enhance its commitment towards Quality, APL management has set the
following quality objectives:
1. The primary
objective of the Quality Management System is to ensure conformance to
product specifications of all goods shipped to customers
2. Clearly identify and
understand our internal and external customers stated and hidden needs, to
develop a way of working to meet and exceed the expectations of customers.
3.
Provide confidence to management, our employees, clients, and stakeholders that
the requirements for quality are being fulfilled and maintained and that quality
improvement is continuously taking place.
4. To develop
measurement techniques to gauge performance for improving effectiveness of our
services, operations and quality management system.
5. Fulfill all quality
system requirements stated in our Quality Manual, including the requirements of
ISO 9001:2000.
6.
To be a trustworthy and leading oil marketing organization for providing
consistent high quality products and services in the market.